Communications Policies

Last updated: July 2026

Privacy Policy

Information We Collect

When you interact with REALFIT — whether by signing up for a membership, booking a class, registering for an event, or contacting us — we may collect personal information such as your name, email address, phone number, mailing address, and payment details. We may also collect attendance and class booking history to provide our services.

How We Use Your Information

We use the information you provide solely to operate REALFIT and deliver the services you request. This includes processing membership signups and payments, managing class and event registrations, sending confirmations and account-related communications, and improving our facility and programs.

No Third-Party Sharing or Marketing

We do not sell, rent, or share your personal information with third parties. We do not use your information for third-party marketing purposes. Your data is used exclusively by REALFIT to provide and support the services you've requested.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Access to your data is limited to what is necessary to operate our services.

Terms and Conditions

By using REALFIT's website and services, you agree to these terms. REALFIT reserves the right to update these terms and its policies at any time; continued use of our services constitutes acceptance of any changes. Our services, including class bookings and membership management, are provided "as is," and REALFIT is not liable for any indirect damages arising from their use.

SMS/Text Messaging Program

Program Name

REALFIT Member Notifications

Program Description

By providing your phone number, you consent to receive text messages from REALFIT related to membership updates, class and event reminders, waitlist notifications, and member services.

Message Frequency

Message frequency varies based on your activity and account notifications.

Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan.

Opt-Out Instructions

You can cancel text messages at any time by texting STOP. After you send the message STOP, we will confirm your unsubscribe status and you will no longer receive text messages from us. If you would like to resume receiving messages, sign up again as you did the first time.

Support

If you are experiencing issues, text HELP for support, or reach us directly at member-services@getrealfit.com or (262) 376-2680.

Contact Us

If you have any questions about these policies or how your information is handled, please reach out to us through our Contact page.